In the fast-paced world of orthodontic practices, seamless coordination and efficient scheduling are paramount to success. We recognize the pivotal importance of consulting for scheduling and treatment coordinators in enhancing practice efficiency and patient satisfaction. We will explore the significance of our specialized consulting service and how it empowers your practice's coordinators to optimize conversion rates, ultimately leading to increased patient retention and practice growth.
The Value of Consulting for Scheduling and Treatment Coordinators
Orthodontic practices thrive when their scheduling and treatment coordination processes are streamlined and result-oriented. Here's why consulting for these vital roles is crucial for your practice:
Process Observation and Analysis:
Our experienced consultants conduct a comprehensive 1.5-day in-office visit, carefully observing the scheduling and new patient processes. Through meticulous analysis, we identify areas that can be improved for enhanced efficiency and patient experience.
Strategic Training:
Armed with over 40 years of combined experience, our consultants provide valuable training to coordinators, equipping them with the knowledge and tools to excel in their roles. This strategic training empowers coordinators to enhance their capabilities and drive positive outcomes.
Improving Conversion Rates:
Our consultants offer invaluable insight into improving conversion rates for new patient calls to scheduling exams, as well as new patient exams to new patients starting treatment. By fine-tuning these processes, your practice can convert more leads into satisfied patients.
Our Comprehensive Consulting Service
At Onboard Marketing Group, we take pride in delivering a comprehensive consulting service that is tailored to the unique needs of your orthodontic practice. Our consultants work closely with your coordinators to implement data-driven strategies that yield measurable results. Here's a breakdown of our specialized consulting service:
1) In-Office Visit and Analysis: Laying the Foundation
During the 1.5-day in-office visit, our consultants immerse themselves in your practice's environment. They observe the scheduling and treatment coordination processes from start to finish, identifying potential areas of improvement. This on-site analysis forms the foundation for strategic recommendations.
2) Targeted Training for Coordinators: Empowering Success
With their extensive expertise, our consultants provide targeted training to coordinators, focusing on key aspects of their roles. They equip coordinators with the skills and knowledge to enhance conversion rates and foster patient engagement.
3) Ongoing Monthly Follow-Up Calls: Monitoring Progress
Our commitment to your practice's success goes beyond the initial visit. For the next 11 months, we conduct monthly follow-up calls with your coordinators. These hour-long calls allow us to monitor the progress of newly implemented processes, assess conversion statistics, and provide further insight for continual improvement.
Conclusion
Consulting for scheduling and treatment coordinators is an indispensable component of successful orthodontic practices.Our specialized consulting service elevates the efficiency and performance of your coordinators, leading to increased patient conversion and practice growth. Contact OMG today to harness the transformative power of consulting and witness your practice flourish and excel in delivering exceptional patient experiences.